By registering you can login, save your designs, print them and check order status. Additionally, your mailing address will be saved, so you will only have to confirm it when placing orders in the future.
In order to change your user details you will have to log on first. Click on „Help“. In the sub-menu on the left you will find an entry called „My account“. From here you can alter your personal details. Should you want to change your password without logging in, you can click on “Lost password” in the Login-Box on the left.
Each monitor is set and configured differently (either by the user or manufacturer), thus there is no absolute uniformity. The outcome is also influenced by the printing technology. Nevertheless, try not to include dark images to your project. For optimal results, make sure the photos in the same page or spread (left page and consequent right page) have about the same exposure parameters, and correct white balance.
Make sure that you leave enough space between your images, text etc., and the edges of the page. There might be a cut of 5mm (approx 0.2 inch). In order to avoid white spaces try setting backgrounds for your pages.
No. Our workflow is highly automated. If you do spot and error, you can attempt to notify us and if the design is not printed yet, we can cancel the job and ask you to send the design again after you fix it.
Zooma provides printing services, not storage. Your files are saved for a reasonable period of time for future ordering of your already printed albums (as opposed to the PC version of Zooma that saves the files locally on your computer).
This depends on the type of albums that you select. Chrome paper albums are printed using a state of the art 6-color printing technology. HD albums are printed by a quality Fujifilm photo Minilab for prestigious and professional results.
The shipping time generally depends on the product category. All products except HD albums take between 7 to 14 business days after the payment. The HD albums take between 9 to 16 business days after the payment.
The Comfort Client offers a view similar to your Windows Explorer. Thus, you can easily skip between folders and maintain a considerably better oversight. You can also select and add several photos at one time. In order to use the Comfort Client option you will have to activate it first.
The security warning appears when activating the Comfort Client for the first time. If you are using the client for the first time, you will have to install an additional module for your web browser in order to proceed. This module enables you to access your photos directly via the web browser.
The automatic image enhancement is a high performance process designed to optimize contrast and colors. Additionally, red eye reduction is included. Thus, your pictures will look their very best. If you are sure that your pictures are already perfect, you can switch off the automatic image enhancement option after having selected your pictures.
Select an Album with your pictures by clicking on the selection box on the left below the album. Now click on “Invite friends” in the menu on the right. In the box on the top you can now see the Internet Address, where your album can be found. All you have to do now is distribute this address among your friends.
As soon as you are logged in you can access all your images at all times. It does not matter whether you want to order prints, posters or a photo mug. Simply start placing an order as usual. When it comes to choosing your photos just click on “Online Photo Album” in the list of “sources” to choose. You will then see a list of your albums to choose from.
As the album is accessible via a normal Internet address, you cannot remove specifically selected people. However, you can block the link to your album and unblock it again, which will create a new Internet address. All you have to do now is invite the people to whom you want to grant access.